HR Apprenticeship - 19 month FTC

About us:
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

We take the complexity out of connectivity.

The opportunity:
The successful completion of this Apprenticeship will provide you with a CIPD L3 Qualification.
The HR Apprentice will support the People team in providing an efficient and streamlined service to the business in all HR-related administrative tasks. This role has a wide remit which includes input to all aspects of the department and is an important support role to the business. Effective administrative support is vital to the smooth running of the department.

You will work closely with the HR Business Partners and the Senior Talent Partner by completing administrative tasks to provide the best possible experience of the People team for all stakeholders.

Key areas of focus:
Joining our People team you will be responsible for the administration of the employee lifecycle.

You will work with stakeholders across the business, building effective relationships, maintaining confidentiality and promoting a positive image of the People Team.

Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.

• Acting as a brand ambassador for the People Team to internal and external stakeholders.
• Managing the HR ticket system and email inbox for to agreed SLAs, ensuring operational effectiveness.
• Collating and preparing regular payroll information for checking by the HR Business Partners, ensuring high levels of accuracy.
• Training coordination and booking. Ensuring 100% Compliance for core training programmes.
• Managing the onboarding and offboarding processes, ensuring positive experiences for our incoming/outgoing team members.
• Managing the pension process for our employees, maintaining accurate records.
• Maintaining accurate HRIS and personnel records for all team members, updating as and when required.
• Assisting the Senior Talent Partner with recruitment tasks as requested.
• Providing cover for the Talent function as and when required.
• Preparing regular reports to be used across the business, ensuring their accuracy.
• Any other administrative task required by the People team.

About you:
You will be a driven individual with the ability to manage your time effectively and learn quickly. You value a defined process and are able to create, as well as work to them successfully. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that has:

• Excellent time management skills and the ability to prioritise work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• A creative mind with an ability to suggest improvements.
• A strong appetite to learn, grow and develop within the company learning from key contacts in the People Team.

It would be beneficial to also have any experience in a customer facing environment, especially using the written word.

Essential:

• You must be based in England.
• 5 GCSEs (or equivalent) that enable you to undertake the apprenticeship qualification.

We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check.

At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment). We are committed to treating candidates and employees with courtesy, dignity and respect.

This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.