Administrative Coordinator (Funding Department)

(FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Administrative Coordinator

Your Location: Remote Anywhere within the USA

You Report To: Manager, Funding

Compensation: $19.11/hour plus a bonus!

Schedule: Monday through Friday, 9:30am-6pm EST

About the Opportunity:

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Funding department to accommodate our remarkable growth! The Administrative Coordinator's primary responsibilities are to address incoming calls and visitors and to manage the department’s file package storage system. This role is important to the Funding department’s efficiency and the company’s ability to retrieve and analyze historical information about our loans.

What you will do:

Responsibilities are, but not limited to:

• Call insurance agents to retrieve insurance binders.
• Draft RISC corrections letters and request RISC corrections letters to be mailed.
• Monitor faxes and shared insurance inboxes.
• Handle a high outbound call volume, 80+ calls a day.
• Communicate all updates effectively and in a timely manner with fellow employees.
• Assist Managers with department projects.
• Additional responsibilities and projects may apply.

What you bring:

• Demonstrates historical career stability
• High school diploma or GED equivalent required
• Must be willing and able to travel domestically for up to one week at a time, twice per year for company-sponsored training and team-building initiatives.
• Must have prior Excel experience (Microsoft Office Suite)
• Ability to multitask
• Detail Oriented
• Excellent communication skills

FHF Benefits:

• Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.