Junior Community Manager

Join Multilogin as a Community Manager to oversee and nurture our vibrant Telegram communities! 
In this role, you will be responsible for fostering meaningful engagement, creating valuable content, and ensuring an excellent user experience in both Russian and English.

You'll have the opportunity to directly impact our brand presence, build strong relationships with our community, and play a pivotal role in driving user satisfaction and retention. 

Responsibilities

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  Manage and engage with the Telegram community in both Russian and English daily, addressing queries, moderating discussions, and encouraging positive interactions


• Develop and execute strategies to grow and maintain active community participation


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  Proactively monitor and moderate discussions to resolve conflicts, address inappropriate behavior, and maintain a respectful, supportive environment within the community


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  Create and share engaging content, updates, and announcements to keep the community informed and involved with new features, events, and product updates


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  Collaborate with product and marketing teams to gather and analyze user feedback from the community


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  Organize and host community events, Q&A sessions, and other engagement activities to increase interaction and interest


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  Track, analyze, and report on community performance metrics, continuously seeking ways to improve engagement and user experience

Requirements:

• Fluent in both Russian and English (spoken and written), with the ability to manage communities in both languages


• Strong interest in community management, marketing, or similar field


• Experience in creating content, including writing, videos, or other media, tailored for community engagement


• Knowledge of digital marketing and social media strategies for user acquisition and engagement


• Ability to work independently and manage multiple tasks, with strong organizational and time management skills