PolyAI is tackling the challenges of automating customer service through voice. Our voice assistants make it possible for businesses to deliver outstanding customer service at every touchpoint.
This is voice-enabled, AI-driven customer service that works in the real world, right now.
As part of the project team, you will take a lead role in developing real-world systems for our customers that take 1000s of calls every single day. You will work closely with PolyAI Product Solutions Managers and Dialogue Designers to build out and maintain highly specialized software that delights our clients and their customers.
We have an office in Manhattan which you are welcome to go into at any point!
Salary range: $100,000 - $110,000 + benefits and equity
Your responsibilities will involve:
Minimum Requirements:
Preferred Requirements:
Our interview process:
Equal Opportunity Statement:
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
π° Participation in the companyβs employee share options plan
π₯ 100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision
πͺ Life Insurance
β»οΈ STD and LTD
π° The opportunity to contribute to the company's 401k plan
π 20 days vacation + 10 public holidays + paid sick leave
π Annual learning and development allowance
π‘ One-off WFH allowance when you join
𧑠Enhanced parental leave
π¨βπ©βπ§ Company-funded fertility and family-forming programmes
πΈ Menopause care programme with Maven
Equal Opportunity Statement:
PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.