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Junior Customer Intelligence Analyst

PriceBeam
Full-time
Remote
United Kingdom, United Kingdom

About PriceBeam


PriceBeam is working at the cutting-edge of automated, cloud-based market insights about Customers and Shoppers. Using sophisticated algorithms we help our clients understand what their Shoppers are willing to pay for brands, products, and features - and thus in turn show them how to optimize their prices and promotions. Our solution employs large-scale simulation algorithms and insights delivered through a cloud-based platform (managing local, regional, and global entities).



PriceBeam's is Next Gen SaaS within the Price Optimization space and our customer base is vast and growing rapidly, from many global brands, to small and medium-sized companies, across a variety of industries.



The job


PriceBeam is seeking a Junior Customer Intelligence Analyst. In this role, you will support our customer engagement teams with pertinent information and analysis.



This exciting role encompasses (but not limited) to the following responsibilities:


  • Conduct in-depth research on industry trends, competitive landscape, and market opportunities relevant to key accounts.
  • Collect, analyze, and synthesize customer-specific data to identify business opportunities and threats.
  • Collaborate with Key Account Managers to develop actionable insights that guide customer strategies and decision-making.
  • Research target markets for opportunities
  • Map and understand key account opportunities
  • Monitor customer behaviors, purchasing patterns, and feedback to recommend improvements in product offerings and services.
  • Track and report on competitors' activities and identify key differentiators.
  • Build and maintain dashboards and reports to visualize customer intelligence for cross-functional teams.
  • Present findings and recommendations to internal stakeholders, including senior leadership and sales teams.
  • Keep up-to-date with emerging technologies and data tools that enhance market research and customer intelligence processes.


What we offer


  • Diverse working environment
  • A remote or hybrid working model
  • Continuous learning & personal development support
  • Opportunities to develop, both within the role and through promotion
  • A competitive package

The job is done remotely. At PriceBeam, we give our employees the opportunity to use their initiative and ideas to develop their own role and exert real influence on the overall business success.



Job Requirements for Junior Customer Intelligence Analyst at PriceBeam


Please ensure that the candidates for the Finance Manager role at PriceBeam meet the following requirements:


  • Experience in market research, business intelligence, or a related role is a plus.
  • Strong analytical and problem-solving skills
  • Proficiency in data analysis tools such as Excel, Power BI, or similar platforms.
  • Experience with CRM systems is a strong plus, in particular Hubspot CRM.
  • Excellent communication skills, both written and verbal, with the ability to present complex data to various stakeholders.
  • Strong attention to detail and the ability to work in a fast-paced, collaborative environment.

The successful candidate will be rewarded with a competitive package and the opportunity for personal and professional development within the company.



If you are looking for an exciting new career in a progressive environment, apply now.



Recruitment agencies are requested not to contact us.


PriceBeam is an Equal Opportunities employer.